Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Aberaeron | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Aberaeron is a GPhC registered online pharmacy weight loss clinic serving Aberaeron and the surrounding areas of the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following personal and medical information:

Personal details: Full name, date of birth, gender, home address, email address, and phone number.
Medical information: Health history, current medications, weight, BMI, and any information provided through our online consultation forms.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Communication records: Correspondence between you and our pharmacy team.
Website usage data: IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Data

We use your personal and medical data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process.
To dispense and dispatch medications safely, with delivery typically completed within 1 working day once your order has been reviewed and approved by our pharmacist.
To maintain accurate and up-to-date patient records as required by our professional and legal obligations.
To communicate with you regarding your treatment, orders, or any concerns raised.
To comply with our regulatory obligations as a GPhC registered pharmacy.
To improve our services and website experience based on aggregated, anonymised usage data.

Our lawful basis for processing your data is the performance of a contract, compliance with a legal obligation, and, where applicable, the processing of special category health data for the provision of healthcare services.

3. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly.
Analytical cookies: To monitor website traffic and usage patterns anonymously.
Functional cookies: To remember your preferences and improve your experience.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary or required by law, we may share relevant medical information with your GP or other healthcare professionals involved in your care.
Delivery partners: We share your name and delivery address with our trusted courier services solely for the purpose of fulfilling your order.
Payment processors: Secure payment processing is handled by third-party providers who are contractually bound to protect your data.
Regulatory bodies: We may be required to disclose information to the GPhC or other regulatory authorities if legally obligated to do so.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

5. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. All data is stored securely using appropriate technical and organisational measures. Access to your records is restricted to authorised staff only.

6. Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or object to how we process your information, and you have the right to data portability where applicable. To exercise any of these rights, please contact us directly and we will respond promptly. Please note that certain data must be retained for legal and regulatory compliance, and deletion requests may be subject to these obligations.

7. Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or how we handle your data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Aberaeron
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

You also have the right to raise a concern with the relevant supervisory authority if you believe your data has not been handled appropriately.